Privacy Policy

Lace Fox Media ("we," "us," or "the Company") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use our websites, applications, and services (collectively, "Services"). By accessing or using our Services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our Services immediately.

We may collect the following categories of information:

• Account Information: Name, email address, username, encrypted password, and profile details you provide during registration.
• Payment Information: Billing address, transaction history, and payment method details. Full credit card numbers are processed and stored exclusively by our PCI-DSS compliant payment processors; we do not store them directly.
• Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, access timestamps, and session duration.
• Communications: Records of correspondence when you contact our support team or submit requests.

Lace Fox Media uses cookies and similar tracking technologies (including local storage and pixel tags) for the following purposes:

• Authentication: Secure session cookies to maintain your login state and protect against unauthorized access.
• Affiliate Tracking: We use tracking cookies to attribute referrals, measure the performance of our affiliate and partner programs, and calculate commissions. These cookies may store a unique referral identifier for up to 90 days.
• Analytics: To understand how visitors interact with our Services, improve functionality, and optimize user experience.
• Preferences: To remember your language, display, and accessibility preferences.

You may configure your browser to reject cookies; however, doing so may limit the functionality of certain features, including secure login and affiliate-linked transactions. By continuing to use our Services, you consent to the placement of cookies as described herein.

We use collected information to:

• Provide, maintain, and improve our Services;
• Process transactions and send transaction-related communications;
• Verify identity and prevent fraud, unauthorized access, and illegal activity;
• Manage affiliate and referral program tracking, attribution, and payouts;
• Comply with applicable legal obligations, including tax reporting and law enforcement requests;
• Communicate service updates, security alerts, and policy changes.

We do not sell your personal information to third parties. We may share your data with:

• Payment Processors: To facilitate transactions securely and in compliance with PCI-DSS standards.
• Service Providers: Trusted vendors who perform services on our behalf (hosting, analytics, customer support), bound by confidentiality agreements.
• Legal Authorities: When required by law, subpoena, court order, or government regulation, or to protect the rights, safety, and property of Lace Fox Media and its users.

Application and portrait material from applicants who are not selected is retained for no more than two years from the date of submission and is then deleted. Material relating to contracted creators is retained for the duration of the collaboration and as required by our legal record-keeping obligations. Verified deletion requests for accounts and applications are completed within 30 days.

If you reside in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data, subject to our lawful basis for retention.
• Right to Restrict Processing: You may request restriction of processing under certain circumstances.
• Right to Data Portability: You may request a machine-readable copy of data you have provided to us.
• Right to Object: You may object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at info@lacefoxmedia.com. We will respond within thirty (30) days of receiving a verified request.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the sale of your personal information. As stated above, we do not sell personal information.
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To submit a CCPA request, contact us at info@lacefoxmedia.com. We will verify your identity and respond within forty-five (45) days.

We implement industry-standard administrative, technical, and physical security measures to protect your personal data, including encryption in transit (TLS 1.2+) and at rest, access controls, and regular security audits. While no method of transmission or storage is 100% secure, we take commercially reasonable steps to protect your information.

Our Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we learn that we have collected data from an individual under 18, we will take prompt steps to delete such information.

We may update this Privacy Policy from time to time. Material changes will be communicated through a notice on our Services or via email. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

For privacy-related inquiries or to exercise your data rights, please contact us at: info@lacefoxmedia.com